Frequently Asked Questions

Orders in stock are processed and shipped within 24 hours from our fulfillment center. Standard delivery within Europe takes 2-4 business days. International express shipping takes 3-7 business days. You will receive a tracking link via email as soon as your package leaves our facility.

Most Bergvento models feature 5 ATM water resistance (splash resistant against rain, hand washing, and light splashes). Models crafted with natural stone or wood dials are protected with our HydroDef sealing coating. However, we recommend avoiding swimming, hot showers, or prolonged immersion to preserve fine leather straps and natural components.

We offer a hassle-free 30-day return policy. If your timepiece is unworn and in its original packaging with all protective films intact, you can generate a return shipping label via our Customer Service Form below.

Every Bergvento timepiece with a metal or multi-link bracelet comes complete with extra extension links and an adjustment tool inside the wooden presentation box. You can easily remove or add links yourself using the step-by-step instructions included.

All Bergvento watches come with a 2-Year International Craftsmanship Warranty covering internal movement mechanism defects, hands, and dial craftsmanship.